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At Ruby Voyages, we are committed to protecting your personal data and respecting your privacy.
This Data Privacy Policy explains how we collect, use, store, and protect your information when you use our
website or services.

1. Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Nationality and passport details (for travel arrangements)
  • Travel preferences and itinerary details
  • Payment-related information (handled securely by third-party payment providers)
  • Website usage data such as IP address and browser type

2. How We Use Your Information

Your information may be used to:

  • Process inquiries and bookings
  • Arrange tours, accommodation, and transportation
  • Communicate important travel information
  • Improve our services and website experience
  • Comply with legal and regulatory requirements

3. Legal Basis for Processing

We process personal data based on:

  • Your consent
  • The need to perform a contract (tour bookings)
  • Legal obligations
  • Our legitimate business interests

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only with trusted third parties when necessary,
including:

  • Hotels, lodges, and camps
  • Transport providers and airlines
  • Park authorities and government agencies
  • Payment processors

These parties are required to protect your data and use it only for service delivery purposes.

5. Data Storage and Security

  • We store personal data only as long as necessary to fulfill its purpose.
  • We use reasonable administrative and technical measures to protect your data.
  • However, no online system is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfers

Your data may be processed in countries where we operate or where our service providers are located.
We ensure appropriate safeguards are in place when transferring data across borders.

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data where legally possible
  • Withdraw consent at any time
  • Object to certain processing activities

8. Cookies and Tracking

Our website may use cookies to enhance your browsing experience and analyze website traffic.
You can choose to disable cookies in your browser settings.

9. Children’s Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect data from minors
without parental consent.

10. Policy Updates

Ruby Voyages may update this Data Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Data Privacy Policy or how we handle your data, please contact us:

Ruby Voyages
Email: info@rubyvoyages.com
Tel: +254 791 277717